Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
When you use our website or submit a form, we may collect the following types of personal information:
Contact information: name, email address, phone number, mailing address
Financial information: income range, credit score range, employment type (used only for loan qualification purposes)
Property information: property type, estimated value, loan amount
Technical data: IP address, browser type, device information, pages visited (collected automatically via cookies and analytics tools)
We do not collect Social Security numbers through our website forms. SSNs are collected only during the formal loan application process through our secure loan origination system.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide the mortgage services you requested
Process loan applications and communicate about your loan status
Send you relevant information about mortgage rates, programs, and market updates (with your consent)
Improve our website and services through analytics
Comply with legal and regulatory requirements
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Information Sharing
We may share your information with:
Lenders and investors: In the normal course of processing your loan application, we share your information with lenders, appraisers, title companies, and other parties necessary to complete your transaction.
Service providers: Third-party companies that help us operate our business (email services, website hosting, analytics) under strict confidentiality agreements.
Legal requirements: If required by law, subpoena, or other legal process, or to protect our legal rights.
We require all third parties to maintain appropriate security measures and prohibit them from using your information for their own marketing purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL/TLS encryption for data transmitted through our website
Secure, access-controlled systems for storing sensitive information
Regular security assessments and employee privacy training
However, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Cookies and Analytics
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. We use Google Analytics to understand how visitors use our site. This data is aggregated and anonymized.
You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of certain parts of our website.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal and regulatory requirements)
Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
Request that we not sell your personal information (we do not sell personal information)
7. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
The Florida Mortgage Group 760 Tides End Drive St. Augustine, FL 32080 Phone: (904) 599-1107 Email: Email Us
NMLS Company #2385632
The Florida Mortgage Group � NMLS Company #2385632 � Mortgage Loan Originators NMLS #2120560 / #2392474
Not a commitment to lend. Equal Housing Lender.